“Excellent customer service from start to finish. Stephan Burns was extremely polite, respectful, and very patient.”
Water Damage Restoration in Fort Worth, TX
Burst pipe at 2 a.m.? Slab leak under the tile? Storm pushed water in through the roof? We dispatch certified Fort Worth crews 24/7 — usually on-site within the hour, with industrial extraction and structural drying ready to start the moment we walk in.
Water damage · Fort Worth
The Fort Worth water-damage reality
Fort Worth's housing stock breaks in three patterns when it comes to water damage, and we run the same drying playbook adjusted to whichever situation we walk into. Knowing the pattern at the door is half the job.
The first pattern is the older Westside / Near Southside / Fairmount homes — pier-and-beam construction, original plumbing under wood subfloor, single-pane windows that condensate. Water events here tend to be slow leaks discovered late: bathroom and kitchen drain failures, condensation around windows, crawl-space humidity. Mold is almost always already present by the time someone calls.
The second pattern is the slab-on-grade builds across most of the rest of the city — South Fort Worth, Wedgwood, Ridglea, Tanglewood, North Fort Worth, far-West Fort Worth, the Alliance corridor. Slab leaks tied to foundation movement are the most common emergency call. Supply-line failures inside walls are second. The 2021 and 2024 freeze events both produced 1,000+ pipe-burst calls across DFW in a 48-hour window — most of those were slab homes.
The third pattern is storm-driven roof and window leaks — spring hailstorms (April-May), summer downbursts (June-September), and the occasional severe rain event. Roof leaks discovered after the fact almost always mean there's already moisture in the attic insulation and ceiling drywall.
What we run on every Fort Worth water damage job
Industrial water extraction
Truck-mounted and portable extractors. 1,500+ gallons/hour capacity for the truck-mounted units. Standing water out within the first hour on most residential calls.
Moisture mapping
Pin and pinless moisture meters plus infrared thermal imaging document the full extent of the wet area — including hidden moisture inside walls, under cabinets, and in subfloor.
Structural drying to IICRC S500
Industrial air movers + LGR dehumidifiers, sized to room volume and material wet load. Daily moisture readings logged. We don't pull equipment until readings hit dry standard for the materials involved.
Antimicrobial application
EPA-registered antimicrobials applied where Category 2 or Category 3 water (gray water or sewage) is involved, or where drying alone is insufficient to prevent secondary mold growth.
Content pack-out (when needed)
Furniture and contents at risk of secondary damage get inventoried, packed out, cleaned and dried at our facility, packed back in when the home is dry.
Reconstruction
Drywall, flooring, baseboards, cabinet rebuild, paint. Same crew, same job — we don't hand you off to a separate GC after the drying is done.
First 4 hours
What to do right after water damage in Fort Worth
If you've already called us, skip this — our crew will walk you through it on the phone. If you haven't, do these in order:
1. Stop the source
Shut the main water valve at the meter (front yard, at the curb). For slab leaks, the main is the only way to stop it. For supply-line failures behind a fixture, the local shut-off under the sink or behind the toilet is faster.
2. Kill power to the affected area
If water is anywhere near outlets, the panel or appliances, flip the breaker for that zone. Don't walk through standing water that may be near electrical.
3. Document everything
Photos and short videos of every affected room before anything is moved. Wide shots first, then close-ups of damage. Your adjuster will ask. We add to it once we're on-site, but the first set is yours.
4. Move what you can
Lift area rugs off wet carpet, move electronics and books to dry rooms, get fabric furniture off wet flooring. Anything that's still dry, keep dry. Don't try to handle wet drywall or saturated carpet pad — leave that for us.
5. Call your insurance carrier and us
Open the claim immediately. Then call 682-758-1624. We'll talk to your adjuster directly if that's easier — most Fort Worth homeowners prefer that. Crew dispatched the moment you hang up.
IICRC categories
The three categories of water — and why they matter
The IICRC S500 standard defines three categories of water damage. The category dictates what materials can be dried and saved versus what has to be removed and replaced. It's also what your insurance adjuster will ask about first.
Category 1 (clean water): Source is sanitary — supply line, sink overflow, water heater discharge, rainwater. Most materials can be dried in place. Drying typically takes 3-5 days. The cheapest category to remediate, and the easiest to insure.
Category 2 (gray water): Significant contamination — dishwasher, washing machine, toilet overflow without solid waste, aquarium leak. Some porous materials (carpet pad, drywall below the wet line) usually have to be removed. Drying takes 4-7 days. Insurance generally covers if the source event is covered.
Category 3 (black water): Grossly contaminated — sewage, ground floodwater, river overflow, toilet overflow with solid waste. All porous materials inside the affected area come out. Full antimicrobial treatment required. Drying and remediation takes 7-14 days. Coverage depends on the source: backup-of-sewer-or-drain coverage (often a separate rider) usually pays; ground floodwater usually doesn't (separate flood policy).
We confirm the category at the on-site assessment, document it in the scope, and tell your adjuster which category we're dealing with. The carrier needs to know to authorize the right scope.
Insurance assistance
We bill your Fort Worth claim directly
Most Fort Worth homeowners pay only their deductible on covered water damage claims. We document the loss to IICRC S500 standard, write the scope your adjuster needs to approve, and bill the carrier directly when the claim closes — Allstate, State Farm, Farmers, USAA, Travelers, Liberty Mutual, Progressive, Nationwide, American Family, Texas Farm Bureau, Foremost, MetLife and every other major carrier writing in Texas.
What's typically covered: sudden and accidental water events (burst supply line, supply-line failure, water heater rupture, dishwasher hose failure, washing machine hose failure, AC condensate overflow with the right rider, sewer/drain backup with the right rider, roof leak from a covered storm).
What's typically not covered: long-term seepage, slow leaks the homeowner knew about, foundation-movement-caused supply-line breaks where the foundation itself isn't covered, ground floodwater (requires separate flood policy through NFIP or private flood insurer).
If you're not sure what's covered, send us your declarations page when you call. We'll read the policy section and tell you the realistic coverage outlook before we start writing the scope.
Fort Worth coverage
Neighborhoods we serve
Westside / TCU
Arlington Heights
Tanglewood
Ridglea
Bluebonnet Hills
Fairmount
Near Southside
Camp Bowie
Eagle Mountain Lake
Rivercrest
Como
Wedgwood
North Fort Worth
Alliance
Far West Fort Worth
Fort Worth ZIP codes served
76102, 76103, 76104, 76105, 76106, 76107, 76108, 76109, 76110, 76111, 76112, 76114, 76115, 76116, 76117, 76118, 76119, 76120, 76123, 76126, 76131, 76132, 76133, 76134, 76135, 76137, 76140, 76148, 76155, 76161, 76164, 76177, 76179, 76244
Related pages: Full Fort Worth restoration overview · Water mitigation services · Water extraction · Burst & frozen pipe cleanup · Sewage backup · Fort Worth mold remediation
We bill insurance directly
$0 out of pocket on covered claims.
We work directly with every major U.S. carrier — handling the documentation, adjuster calls, and paperwork from intake to final invoice. You sign one Authorization. We do the rest.
State Farm
Allstate
USAA
Farmers
Liberty Mutual
Nationwide
Travelers
Progressive
American Family
GEICO
Don’t see yours? We work with every major U.S. carrier. Call 682-758-1624 — we’ll confirm coverage and start your claim on the spot.
“From start to finish, they were professional, prompt, and incredibly thorough. They handled every detail.”
“They worked with insurance to make sure our damage was restored to exactly how it was before.”
FAQ
Fort Worth water damage — common questions
Typical Fort Worth response is 30-60 minutes door-to-door from our North Richland Hills headquarters. Westside, TCU, Tanglewood and Near Southside calls tend to be on the faster end. Far-west Fort Worth and Aledo can take 60-75 minutes outside of rush hour. During major events (freezes, severe storms), we pre-stage trucks closer to high-volume areas before the first call comes in.
Yes. We don't repair the slab leak itself (that's a licensed plumber's job) but we coordinate with the plumber, do the moisture mapping to find the wet area, and run the drying and reconstruction once the leak is repaired. Most Fort Worth homeowners use the plumber their insurance carrier or builder warranty recommends; we can suggest plumbers we've worked alongside if you don't have one.
Sudden, accidental water events from a covered cause are typically covered under standard Texas homeowner policies. Long-term seepage, lack-of-maintenance damage and ground floodwater (without separate flood coverage) usually aren't. We document the loss to IICRC S500 standard so your adjuster has everything needed to approve the claim. If you send us your declarations page when you call, we can read it and tell you the realistic coverage outlook before we start.
Most residential losses dry to industry standard in 3-5 days for Category 1 water, 4-7 days for Category 2. Larger losses, slab leaks under tile, or homes with hardwood, plaster or thick concrete subfloors can take 7-10 days. Category 3 (black water) jobs run 7-14 days. We monitor moisture daily and only pull equipment when readings hit dry standard for the materials involved.
Freeze events (like 2021 and 2024) produce thousands of pipe-burst calls across DFW in a 48-hour window — far more than any single restoration company can answer. We pre-stage crews based on the freeze forecast and call sequence by severity. If you're calling during an active event and we're at capacity, we'll tell you straight; we won't say we'll be there in an hour if we can't actually be there in an hour. More on burst-pipe cleanup →
Yes. We're full-service: water mitigation plus reconstruction (drywall, flooring, baseboards, cabinet rebuild, paint). Most Fort Worth clients prefer one company for the whole project versus juggling a separate mitigation firm and a separate GC. More on reconstruction →
Get help in Fort Worth
Tell us what happened.
For active emergencies, pick up the phone — we answer 24/7. A real Coyote Restoration team member will dispatch a certified Fort Worth crew to your property, usually within the hour.
Call 682-758-1624
- Live person answers — 24 / 7 / 365
- Specialist on-site within 60 minutes
- We bill insurance directly — no upfront cost
IICRC certified · Licensed & insured · DFW family-owned